- Warranty Information



The materials in all new products sold on LIGHTWARE DIRECT are warranted for a period of one (1) year from the original date of purchase against defects in materials and workmanship under normal use and service unless otherwise noted by the manufacturer. If there is a defect in materials and/or workmanship, under normal use and service during the applicable guarantee period, please contact us at and send defective products prepaid to Service Department, LightwareDirect, 1329 W. Byers Place, Denver, CO 80223. Include a brief, clear description of the problem with the date and all appropriate contact information.

It is at the sole discretion of the manufacturer to determine if damage has accrued due to manufacturing and materials, general ware and tare, or misuse.

Repair or replacement of a defective product during the applicable guarantee period is your sole remedy under this One Year Guarantee. In no event will the manufacturer be liable for incidental or consequential damages. Any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to one year from the original date of purchase. Some states do not allow the limitation or exclusion of implied warranties, incidental or consequential damages, so this limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state.